Privacy Policy
At Academic Edge Tuition, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Last Updated: 26 February 2026
Contents
Information We Collect
Personal Information
When you contact us or book tutoring services, we may collect personal information including your name, email address, phone number, student's age and year group, and details about learning needs and goals.
Usage Information
We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visits.
How We Use Your Information
Providing Services
We use your information to provide, maintain, and improve our tutoring services, communicate with you about appointments and progress, and tailor our approach to your child's individual needs.
Communication
We may use your contact information to send you service updates, respond to your inquiries, and share educational insights relevant to your child's learning journey.
Service Improvement
We analyse usage patterns to improve our website and services, ensuring the best possible experience for families.
Data Protection & Security
Security Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and restricted access to personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Third-Party Services
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Video Conferencing
For online tutoring sessions, we may use third-party video conferencing platforms. These services have their own privacy policies, which we encourage you to review.
Your Rights Under GDPR
Access & Correction
You have the right to access the personal information we hold about you and request corrections if it's inaccurate or incomplete.
Deletion & Restriction
You can request deletion of your personal information or restriction of its processing, subject to legal obligations that may require us to retain certain information.
Data Portability
You have the right to receive your personal information in a structured, commonly used format and transmit it to another controller.
Objection
You may object to the processing of your personal information for direct marketing purposes or where we rely on legitimate interests as our legal basis for processing.
Withdrawal of Consent
Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time.
Children's Privacy
Parental Consent
Our services are directed to students of various ages, but we collect personal information from parents or guardians rather than directly from children. We do not knowingly collect personal information from children without parental consent.
Educational Records
Any information about students' academic progress and learning needs is treated with the utmost confidentiality and is only shared with parents/guardians and relevant tutors involved in the student's education.
Changes to This Policy
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Continued Use
Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
Questions About Your Privacy?
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please don't hesitate to contact us.
We aim to respond to all privacy-related inquiries within 30 days.